Building Stronger Patient Relationships
Ideas for engagement, retention, and growth.
Patient Recall Campaigns That Convert: A 2026 Playbook
What we have seen on the side of many of our clients is that their recall campaigns typically convert 2–4%, and in a competitive healthcare landscape, this is not nearly enough.
DSO Patient Acquisition: Rebuilding the Marketing-to-Chair Funnel
Every DSO has experienced it. The marketing team launches a successful campaign, the phone starts ringing, online inquiries increase, and new patient leads begin flowing in. Everything looks promising—until many of those leads never actually become patients.
Healthcare CRM vs. Marketing Platform: Picking the Right Tool
A healthcare organization decides it’s time to improve patient engagement, increase appointment volume, and strengthen retention. The search for a new platform begins, and before long, two terms start appearing in every vendor conversation: healthcare CRM and marketing automation platform. Many buyers assume they’re interchangeable. They’re not.